CEO of Shift Thinking, Harvard PhD & MIT researcher. Expert in mental models & exponential thinking. HBR contributor, Singularity University faculty, and keynote speaker helping leaders drive transformative growth.
Mark Bonchek is the CEO of Shift Thinking and a leading expert in mental models, digital transformation, and exponential thinking. A pioneer on the digital frontier for over two decades, Mark earned his doctorate in Political Economy from Harvard University in 1997 — the first PhD awarded by Harvard on the topic of social media — and conducted research as an associate at the MIT Artificial Intelligence Lab, where his work predicted the rise of social networking, media disintermediation, and individual empowerment. As a faculty member at Singularity University, he helps leaders adopt an exponential mindset to drive transformative growth. Mark is a prolific contributor to Harvard Business Review, with nearly fifty published articles, including a piece on Thinking Styles that ranked among HBR's ten most popular articles of 2015. His career spans roles as Director of Research at the Strategos Institute, COO of TomorrowLab@McKinsey, CEO of Truman Company, and SVP of Communities and Networks at Sears Holdings. Through Shift Thinking, he has developed conceptual frameworks that guide organizations — including SAP, Kaiser Permanente, Accenture Interactive, and the American Heart Association — in shifting from products to platforms, audiences to communities, and hierarchies to networks. Mark is also the originator of the Thinking Styles assessment, a unique tool designed to enhance team collaboration. A highly sought-after keynote speaker, Mark is known for his engaging delivery and ability to make future-forward thinking immediately relevant and actionable for today's leaders.
Sessions
The Exponential Journey
Machine Learning, Internet of Things, GGC: Governance, Government, Law and Policy
This energizing and enlightening session is a roadmap for success on your exponential journey. Technology is not just what we use, it's how we think. It's essential to have the right mindset to go with the right toolset. Many organizations struggle to become exponential because our mental models were formed in the industrial age. We need to adopt new models that unlock the power of network effects to achieve exponential results. Change is like a trapeze -- you don't let go of the old bar until there is a new one within reach. Participants will discover the seven shifts reshaping value creation in a digital age. For example, the shift in organization from hierarchy to network and the shift in change from continuity to discontinuity. They will also learn how to "mind the gaps" of the exponential journey -- how to convey a compelling vision, address stakeholder expectations, design new metrics and assemble vital resources. The result is an actionable playbook for embracing the unknown and becoming an ambidextrous organization that is both incremental and exponential.